Customer Service
From a question about your purchase to a plant that needs some attention, we’re here to help you keep growing.
Contact our teamStart Here
Find the right information for your next step, or get in touch for personal help.
Questions about an order, a recent purchase or a return? Talk with our garden center team.
Get purchase helpReview what’s covered, care requirements and how to request store credit.
Read our guaranteeGet guidance on plant selection, care or a problem in your garden. Photos can help us help you.
Email our plant teamExplore delivery options for your garden project, with links to our planting service.
Explore deliveryPlan a visit to our Yarmouth or Kennebunk garden center and find current store hours.
Plan your visitHaving trouble online? Tell us which page you were using and what happened.
Email website supportOnline Order Support
Choose your program for shipping, pickup and plant-care information.
Shipped to Your Home
For help with a Direct order, shipment or plant on arrival, email our dedicated Direct team. Include your order number and photos of any plant concerns.
Email Direct support →Direct purchases have their own refund and warranty policy. Review the Direct policy for coverage and claim instructions.
Online Selection, Local Arrival
Questions about your order or collecting your plants? Contact our Yarmouth team. Watch for your ready-for-pickup email before coming to the garden center.
Call Yarmouth: 207-846-4398 →Bring your ready-for-pickup email or order confirmation. Review the pickup details for collection timing and holding fees.
Let’s Talk
For help with a purchase, start with the store where you shopped. For Direct orders, use the dedicated Direct support above. For Ship2Store or general questions, contact our Yarmouth team.
View current store hours →Keep Growing
Explore practical growing tips, or get personal guidance for your space.